Archive · 23 Aug 2026
Delhi Police Handles 1,194 Grievances Through Weekly Outreach Programme
Delhi Police has started a weekly programme to help people share problems more easily.
It is called Thana Divas Jansunwai.
Every Saturday, senior police officers visit police stations across Delhi.
They listen to people’s complaints and concerns.
In one day, officers took up 1,194 grievances across 15 districts.
They also check that suitable action is taken quickly.
The programme runs from 10 a.m.
to 2 p.m.
The police say it will help citizens and officers understand each other better.
It is being continued under the guidance of Lieutenant Governor Taranjit Singh Sandhu and Delhi Police Commissioner Anurag Kumar.
Delhi Police addressed 1,194 complaints and citizen grievances across its 15 districts in one day.
Senior officers visited police stations on Saturday to hear concerns and monitor follow-up action.
Joint Commissioners of Police and Deputy Commissioners of Police interacted directly with residents.
Thana Divas Jansunwai is held every Saturday from 10 a.m. to 2 p.m. at Delhi police stations.
The initiative aims to improve access, strengthen police-public trust, and reduce the distance between citizens and police.
- Who
- Delhi Police, including Joint Commissioners of Police, Deputy Commissioners of Police, Lieutenant Governor Taranjit Singh Sandhu, and Delhi Police Commissioner Anurag Kumar.
- What
- The Thana Divas Jansunwai outreach programme took up 1,194 complaints and citizen grievances for examination and redressal.
- When
- Every Saturday from 10 a.m. to 2 p.m.; the reported outreach took place on a Saturday.
- Where
- Police stations across Delhi’s 15 districts.
- Why
- To make police services more accessible and responsive, address concerns promptly, and strengthen police-public interaction, trust, and coordination.
- Grievances handled
- 1,194 complaints and citizen grievances in one day
- Coverage
- All 15 districts of Delhi
- Programme
- Thana Divas Jansunwai
- Schedule
- Every Saturday, from 10 a.m. to 2 p.m.
- Participating officers
- Joint Commissioners of Police and Deputy Commissioners of Police
- Main objective
- Prompt examination and appropriate redressal of citizens’ concerns
- Leadership
- Continued under Lieutenant Governor Taranjit Singh Sandhu and led by Delhi Police Commissioner Anurag Kumar