Archive · 11 Sep 2026
Creator Praises IndiGo Staffer for Communication Beyond Words
Aman Singh met an IndiGo worker named Afjal at an airport.
Afjal cannot hear or speak, but he helps passengers with their travel needs.
Afjal wore a badge explaining how he communicates.
Aman said they understood each other easily while checking in baggage.
He praised Afjal for doing an amazing job.
Aman said the experience showed that communication does not only happen through spoken words.
Other travelers said Afjal had helped them before and was always kind and calm.
Many people also thanked IndiGo for giving people with disabilities a chance to work.
Content creator Aman Singh met IndiGo staff member Afjal while checking in baggage at Delhi’s Indira Gandhi International Airport.
Afjal’s badge explained that he could not hear or speak but was happy to assist passengers.
Singh said Afjal helped him communicate easily and obtain his boarding pass without difficulty.
Viewers described Afjal as kind, calm, courteous, and consistently helpful to travelers.
Commenters thanked IndiGo for creating opportunities for people with hearing and speech disabilities.
- Who
- Content creator Aman Singh and IndiGo ground staff member Afjal were involved.
- What
- Singh praised Afjal for helping him check in baggage and obtain his boarding pass despite being unable to hear or speak.
- When
- The interaction took place while Singh was checking in his baggage; no specific date was given.
- Where
- Indira Gandhi International Airport in Delhi.
- Why
- Singh shared the experience to praise Afjal’s communication, kindness, and professionalism, while viewers highlighted workplace inclusion.
- Content creator
- Aman Singh
- Employee
- Afjal, an IndiGo ground staff member
- Location
- Indira Gandhi International Airport, Delhi
- Interaction
- Afjal assisted Singh with baggage check-in and his boarding pass
- Employee communication
- Afjal’s badge said he could not hear or speak but was happy to assist
- Viewer response
- Travelers described Afjal as helpful, calm, smiling, and courteous
- Broader reaction
- Commenters thanked IndiGo for creating opportunities for people with disabilities