Archive · 1 Oct 2026
Illegal Delhi Call Centre Busted Over Alleged Support Fraud
Delhi Police found a call centre that allegedly tricked people in other countries.
The raid happened in Uttam Nagar on the night of September 28 and 29.
Police said the workers pretended to be support staff from Amazon or Apple.
They contacted people using internet calling applications.
They allegedly convinced victims to install software that could allow remote access to their computers.
The victims were then allegedly tricked into paying money or sharing private financial details.
Police found laptops, phones, routers and digital records at the location.
Five people were apprehended, although police said one woman received a notice rather than being formally arrested.
The investigation is still continuing.
Delhi Police raided an alleged illegal international call centre in Vipin Garden, Uttam Nagar, during the intervening night of September 28 and 29.
Police said the operation targeted foreign nationals through impersonation of Amazon and Apple technical-support executives.
The suspects allegedly used VoIP applications and persuaded victims to install AnyDesk or other remote-access software.
Authorities recovered 10 laptops, four mobile phones, two Wi-Fi routers, headsets, call scripts, databases and login credentials.
Five people were apprehended; police said one woman was served a notice, and a case was registered under the BNS and Information Technology Act.
- Who
- Delhi Police apprehended Simranjeet, Mark Martin, Elton John Salters, Abhishek S Abraham and Anita in connection with the alleged operation.
- What
- An alleged illegal international call centre was raided for impersonating Amazon and Apple support agents and targeting foreign nationals.
- When
- The raid took place during the intervening night of September 28 and 29; FIR No. 259/2026 was dated September 29, 2026.
- Where
- The call centre operated from Vipin Garden in Uttam Nagar, Delhi, and the case was registered at Mohan Garden Police Station.
- Why
- Police said the suspects allegedly sought payments or sensitive financial information through support-agent impersonation and remote-access software.
Police Allegations
Procedural Qualification
Nature of the operation
Police Allegations
Police said the five individuals were involved in a cyber-fraud call centre that impersonated Amazon and Apple support agents and targeted foreign nationals.
Procedural Qualification
The allegations remain under investigation, and the articles do not report a court finding establishing guilt.
Arrest status
Police Allegations
The reports describe five people as arrested or apprehended in connection with the raid.
Procedural Qualification
Police also stated that Anita was served a notice rather than formally arrested, creating a distinction in how the five individuals were treated.
- Location
- Vipin Garden, Uttam Nagar, Delhi
- Police unit
- AATS, Delhi Police's Dwarka District
- Alleged targets
- Foreign nationals
- Impersonated companies
- Amazon and Apple
- Recovered equipment
- 10 laptops, four mobile phones, two Wi-Fi routers, headsets and calling accessories
- Digital evidence
- VoIP applications, AnyDesk, international contact databases, call scripts and login credentials
- Legal action
- FIR No. 259/2026 under Sections 318(4), 319(2), 61(2) and 3(5) of the BNS and Sections 66(C) and 66(D) of the Information Technology Act
