1 week ago

RBI Deputy Governor Says AI Needs Human Judgment In Banking

RBI Deputy Governor Says AI Needs Human Judgment In Banking
AI adoption essential for banking, but human judgement remains key: RBI Deputy Guv · indianexpress.com
  • RBI Deputy Governor Shirish Chandra Murmu stressed that AI adoption is important for banking.

  • Murmu said human intervention remains necessary when implementing AI and identifying its loopholes.

  • He said governance should assess whether institutional capabilities and risk appetites match changing needs.

  • Murmu warned that separate weaknesses could combine into a larger risk.

  • He said AI models may perform well overall while failing vulnerable groups, making human judgment essential.

Key facts

Speaker
Shirish Chandra Murmu, Deputy Governor of the Reserve Bank of India
Subject
Artificial intelligence adoption in banking
Key condition
Human intervention remains necessary when implementing AI
Risk concern
Separate weaknesses may combine into a larger institutional risk
Model limitation
A model that performs well overall may still fail a vulnerable group
Governance focus
Assessing institutional capability and risk appetite against changing needs
Location
Mumbai

Quotes

Shirish Chandra Murmu

RBI Deputy Governor

“"Its purpose is not to pull governance into day-to-day execution. It is to see where institutional capability or risk appetite is falling behind changing needs, and where separate weaknesses, each individually manageable, might combine into something larger,"”
indianexpress.com
“"A model that performs well overall can still fail a small but already vulnerable group. Intelligence, therefore, demands clarity — about what a technology delivers, what it leaves out, and whether its output fits the decision at hand,"”
indianexpress.com

Sources

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