Archive · 22 Sep 2025
Chandigarh Emergency Helpline: Millions of Calls in Six Years
Imagine a special phone number, 112, in Chandigarh that helps people in emergencies.
It's like a super-fast connection to the police, hospitals, and fire stations.
Since 2019, this number has received over 1.7 million calls!
People call for all sorts of emergencies.
During the first year, there were the most calls.
Now, it also connects people to other important services, like reporting cybercrimes or getting help for women, children and senior citizens.
The police say it's a very important and quick way to get help.
ERSS-112 launched in September 2019.
The helpline has received over 17.64 lakh calls.
5.86 lakh events have been attended by ERSS-112.
It started with police, medical, and fire services.
The system integrates various helplines including cybercrime and women's safety.
- Who
- Emergency Response Support System (ERSS-112) in Chandigarh
- What
- Has received over 17.64 lakh emergency calls and attended 5.86 lakh events since its launch.
- When
- Since September 2019 to 2025 (as of September).
- Where
- Chandigarh, India
- Why
- To provide quick assistance during emergencies through a multi-utility platform.
- Helpline Name
- ERSS-112
- Launch Date
- September 20, 2019
- Total Calls Received
- Over 17.64 lakh
- Total Events Attended
- 5.86 lakh
- Initial Services
- Police, Medical, Fire
- Current Services
- Cybercrime, e-Beat, NDMA alerts, and more