Archive · 5 Dec 2025
Meta, MSME Ministry, and India SME Forum Launch AI Chatbot for Small Businesses
Meta, the Ministry of MSME, and the India SME Forum have teamed up to create an AI chatbot for small businesses in India.
This chatbot, which will be available on WhatsApp, uses Meta's Llama AI model to give business owners personalized help in real-time.
It can assist with things like understanding government programs, following rules, getting loans, and learning new skills.
The chatbot speaks multiple Indian languages and can understand both voice and text commands, making it easy for everyone to use.
This project is part of a bigger effort called DigiShaastra, which has already helped over 476,000 small business owners in just one year.
The goal is to help one million small businesses become more digital and grow.
Officials from the Ministry of MSME and Meta spoke about how important it is for small businesses to use digital tools to succeed in today's economy.
Meta, the Ministry of MSME, and India SME Forum have launched an AI-powered chatbot for small businesses on WhatsApp.
The chatbot, powered by Meta’s Llama model, offers personalized, real-time assistance in multiple Indian languages with voice and text interaction.
It provides guidance on government schemes, compliance, credit access, skilling, and digital onboarding to help MSMEs navigate the digital economy.
The initiative is part of the DigiShaastra program, which has already reached over 476,000 entrepreneurs in one year.
The goal is to digitally empower one million MSMEs, helping them grow and compete in the digital age.
- Who
- Meta, Ministry of MSME, India SME Forum
- What
- Launch of an AI-powered chatbot for small businesses
- When
- Announced today (specific date not mentioned)
- Where
- India
- Why
- To digitally enable and empower MSMEs, providing access to crucial resources and government schemes
- Partners
- Meta, Ministry of MSME, India SME Forum
- Platform
- AI Model
- Meta’s Llama
- Features
- Personalized, real-time assistance in multiple Indian languages with voice and text interaction
- DigiShaastra Initiative
- Reached over 476,000 entrepreneurs in one year
- Goal
- Digitally empower one million MSMEs