Archive · 14 Nov 2025
Uber Trials In-App Video Recording in India for Driver Safety
Uber is testing a new feature in some Indian cities where drivers can record videos during rides.
This is to help drivers if someone makes a false complaint against them, acting like a security camera for the driver.
Passengers will get a message in the app to let them know they are being recorded.
This is meant to make drivers feel safer and have proof if there's a problem.
However, some people might feel uncomfortable with being filmed during their trip.
Uber is piloting an in-app video recording feature for drivers in 10 Indian cities.
The feature aims to protect drivers from misconduct and false allegations.
Riders will be notified in the app when a ride is being video recorded.
The pilot is currently underway in cities including Bengaluru, Chennai, Chandigarh, Delhi, Hyderabad, Jaipur, Lucknow, Kolkata, and Mumbai.
This new feature is intended to enhance driver safety on the platform.
- Who
- Uber and its drivers in India
- What
- Piloting an in-app video recording feature for drivers.
- When
- Currently being rolled out as a pilot test.
- Where
- 10 cities across India.
- Why
- To protect drivers from misconduct and false allegations.
Driver's Perspective
Passenger's Perspective
Enhanced Safety and Dispute Resolution
Driver's Perspective
Drivers will be protected from false complaints and misconduct, particularly during late-night rides or disputes, by having video evidence.
Passenger's Perspective
Passengers may feel their privacy is compromised by being recorded, potentially leading to discomfort or reluctance to use the service.
- Feature
- In-app video recording for drivers
- Pilot Cities
- 10 major Indian cities including Bengaluru, Chennai, Chandigarh, Delhi, Hyderabad, Jaipur, Lucknow, Kolkata, and Mumbai.
- Notification
- Riders are notified in-app when video recording begins.
- Purpose
- To safeguard drivers from misconduct and false allegations.
