Archive · 12 Nov 2025
AMC Theatres App and Website Experience Widespread Outage
Movie fans had trouble using AMC Theatres' phone app and website on November 11.
Lots of people couldn't buy tickets or check showtimes because the systems were down.
This happened in many big cities across the country.
People went on social media to complain and ask AMC what was going on.
AMC has not said why their app and website stopped working.
Some people even had trouble getting refunds for movie tickets they had already bought.
AMC Theatres experienced a significant outage on November 11, impacting its mobile app and website.
Nearly 1,000 users reported issues, primarily with the mobile app, according to Downdetector.
The disruption affected users in multiple major cities across the United States.
Customers expressed frustration on social media as they were unable to access services like ticketing and showtimes.
AMC Theatres has not yet released an official statement explaining the cause of the outage.
- Who
- AMC Theatres
- What
- experienced a widespread outage of its mobile app and website
- When
- November 11
- Where
- Across the United States, affecting major cities including San Francisco, Los Angeles, New York City, Washington D.C., Boston, Houston, and Seattle.
- Why
- The cause of the outage has not been officially stated by AMC Theatres.
- Company Headquarters
- Leawood, Kansas
- Outage Date
- November 11
- Most Affected Service
- Mobile App
- Reported Issues
- Nearly 1,000 users on Downdetector