Archive · 5 Nov 2025
Microsoft Admits Windows 10 End-of-Support Message Was a Glitch
Imagine your computer's operating system, Windows 10, sends you a note saying it's going to stop working soon.
This happened to some people, and they got worried.
But Microsoft, the company that makes Windows, said 'Oops!
That note was a mistake!'
It was a little computer glitch, like a typo in a message.
The important part is that their computers are still safe and will get updates.
This happened after a recent software update.
Microsoft has now sent out a fix to remove the mistaken message, so people can stop worrying.
Regular support for some Windows 10 versions ended recently, but this glitch was separate.
Microsoft acknowledged that an 'End of Support' message on Windows 10 devices was a mistake.
The incorrect alert appeared on Enterprise, Pro, and Education editions of Windows 10 version 22H2 after a specific update.
The glitch was a visual error and did not affect the delivery of security updates for devices with active ESU licenses.
Enterprise LTSC and IoT LTSC versions remain supported according to their normal life cycles.
A cloud configuration update was released by Microsoft to automatically remove the false message.
- Who
- Microsoft
- What
- Admitted an 'End of Support' message displayed on some Windows 10 devices was a technical mistake.
- When
- Following the October 14, 2025 update (KB5066791)
- Where
- On Windows 10 devices, specifically within the Windows Update Settings menu.
- Why
- Due to a technical issue that mistakenly triggered the end-of-support warning.
Affected Users
Microsoft's Explanation
Support Status
Affected Users
Users saw a message stating their version of Windows 10 had reached end of support, causing confusion and panic.
Microsoft's Explanation
The message was a technical error due to a recent update and did not mean users were cut off from updates.
Security Updates
Affected Users
Concerned that security updates might stop due to the misleading message.
Microsoft's Explanation
Confirmed that devices with an activated ESU license would continue to receive security updates, and the issue was purely visual.
- Affected Versions
- Windows 10 version 22H2 (Pro, Education, Enterprise editions) enrolled in ESU, Windows 10 Enterprise LTSC 2021, Windows 10 IoT Enterprise LTSC 2021
- Update Causing Glitch
- October 14, 2025 update (KB5066791)
- Root Cause
- Technical issue following a specific update
- Resolution
- Cloud configuration update deployed by Microsoft
- Regular Support End Date
- Last month (for Home and non-ESU editions)