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SAP India Challenges Order Restoring Nayara Energy Software Support
SAP India stopped providing some important software services to Nayara Energy in July 2025.
SAP said it acted after the European Union placed sanctions on Rosneft, which owns part of Nayara.
Nayara told the Delhi High Court that the software was needed to run its refinery and meet rules.
On 21 September, a judge ordered SAP to restore the services for now.
The judge said the dispute over sanctions did not let SAP avoid its contract duties in India at this stage.
The court also warned that a loss of support could create software and security problems.
SAP has now challenged that order.
Its appeal was not heard on Friday because the judge was on leave.
The article cites different figures for Nayara’s contribution to India’s energy supply: roughly 8% and 8.5%.
SAP India appealed a Delhi High Court order directing it to restore software support to Nayara Energy.
The 21 September ruling said SAP could not rely on EU sanctions to avoid contractual duties in India at the interim stage.
SAP suspended critical support services in July 2025 after EU sanctions were imposed on Rosneft, which owns a 49.13% stake in Nayara.
Nayara said the disruption affected software needed for refinery operations and regulatory compliance, including GST 2.0 updates.
The appeal was listed for Friday but was not heard because Justice Prathiba M. Singh was on leave.
- Who
- SAP India and Nayara Energy; SAP India has appealed a Delhi High Court order sought by Nayara.
- What
- SAP India is challenging an order requiring it to restore software support services to Nayara Energy.
- Where
- Delhi High Court, India.
- When
- The order was issued on 21 September 2025; the dispute began in July 2025, and the appeal was listed for Friday but not heard.
- Why
- SAP said it suspended support after EU sanctions on Rosneft; Nayara argued the suspension breached their contract and threatened refinery operations and compliance.
Nayara Energy and the court
SAP India
Contract duties and EU sanctions
Nayara Energy and the court
Nayara argued that its contracts were governed by Indian law and paid for in Indian currency, so SAP could not bypass its commitments by relying on foreign sanctions. The court said SAP could not invoke EU sanctions to avoid its duties at the interim stage.
SAP India
SAP said it suspended services after the EU imposed sanctions on Rosneft, which owns a 49.13% stake in Nayara, and has appealed the restoration order.
Risks from suspended support
Nayara Energy and the court
Nayara said the suspension obstructed refinery operations and regulatory compliance, including implementation of GST 2.0 updates; the court warned of potential bugs, security breaches, and system failures.
SAP India
The article reports SAP's sanctions rationale but does not describe a separate response from SAP to Nayara's claims about operational risks.
Key facts
- Appealed order
- A 21 September ruling by Justice Vikas Mahajan directed restoration of suspended services.
- Appeal hearing
- Listed before a bench led by Justice Prathiba M. Singh; not taken up because she was on leave.
- Services suspended
- SAP ECC support, marketplace access, SSCR keys, and expert services.
- Suspension date
- July 2025.
- Rosneft stake
- Rosneft holds a 49.13% stake in Nayara Energy.
- Energy contribution figures
- The article describes Nayara as supplying roughly 8% of India's energy needs and also says its refinery accounts for 8.5% of national energy production.
- Earlier Microsoft dispute
- Microsoft also suspended services in July 2025, later restored cloud-based services, and Nayara withdrew its petition.
Quotes
Delhi High Court
The court, in its 21 September order on Nayara Energy’s application.
“For critical infrastructure of this scale, an uninterrupted flow of technical support services is absolutely essential.”
livemint.com
Sources
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