Archive · 15 Jan 2026
Bima Lokpal Scam: Fraudulent Insurance Refund Calls
Some people are getting calls from fraudsters who say they are from 'Bima Lokpal' and offer to refund money from old insurance policies.
They say the money has grown a lot and can be refunded if you buy a new policy.
But this is a scam.
No real government or insurance company works this way.
If you get such a call, do not believe it.
Always check directly with your insurance company through their official website or customer care.
Never give money or personal details to someone who calls you out of the blue promising a refund.
Fraudsters impersonate 'Bima Lokpal' to offer refunds for lapsed insurance policies, using detailed policy information to appear legitimate.
They claim the refund amount has grown significantly and requires buying a new policy to transfer and refund the money.
No government organization or regulator makes such calls; all information is available on official websites.
Genuine refunds do not require purchasing new policies; any such request is a red flag for fraud.
Policyholders should verify directly with the insurance company through official channels and never share OTPs or documents with unsolicited callers.
- Who
- Policyholders with lapsed insurance policies
- What
- Fraudulent calls claiming to be from 'Bima Lokpal' offering refunds
- When
- Recently, after the policy lapsed
- Where
- India
- Why
- To extract money by luring policyholders with false promises of refunds
Fraudsters
Insurance Regulators
Legitimacy of the Call
Fraudsters
Claim to be from 'Bima Lokpal' offering refunds for lapsed insurance policies, using detailed policy information to appear legitimate.
Insurance Regulators
No government organization or regulator like Bima Lokpal makes such calls; all information is available on official websites.
Refund Process
Fraudsters
Ask policyholders to buy new policies to transfer and refund the alleged amount, which is a tactic to extract money.
Insurance Regulators
Genuine refunds do not require purchasing new policies; any such request is a red flag for fraud.
Policy Lapse Details
Fraudsters
Claim that lapsed policies have grown significantly in value, which is false and meant to lure victims.
Insurance Regulators
Lapsed policies either lose value or have a fund value that can be withdrawn under specific conditions, not magically grow.
- Policy Year
- 2009
- Initial Premium
- ₹ 50,000
- Claimed Refund Amount
- ₹ 5 lakh
- Fraudulent Request
- Buy a new policy to transfer and refund the alleged amount
- Official Verification
- Contact the insurance company directly through official channels
- Red Flags
- Urgency, guaranteed windfalls, and requests for payments
- Safety Measure
- Never share OTPs or documents with unsolicited callers