Archive · 13 Aug 2026

Bank told to pay Rs 65,000 for failed transfer recovery

Bank told to pay Rs 65,000 for failed transfer recovery

A man wanted to send money to someone, but by mistake his money went into the wrong person's bank account.

He told his bank right away and asked them to get the money back.

The bank said, "Don't worry, we will get it back in a few days."

But the money never came back.

The man kept calling the bank, but they only gave him promises.

So he asked the Haridwar District Consumer Commission for help.

The commission is a special court that protects people who use services.

The commission said the bank did a bad job and must return the Rs 45,000.

The bank also has to pay Rs 10,000 for the man's worry and Rs 10,000 for court costs.

In the end, the bank must pay Rs 65,000 in total.

Sources