Archive · 24 Nov 2025
IndiGo Passenger Alleges Stolen Luggage, Airline Denies Claims
A woman's luggage was damaged and she thinks some of her things were stolen on an IndiGo flight.
The airline says they didn't do anything wrong, but the woman is upset because they didn't believe her.
Ritika Arora claims two checked-in suitcases were cut open and items worth Rs 40,000 stolen on IndiGo flight
IndiGo conducted an investigation and found no evidence of theft or mishandling
Arora shared photos of damaged luggage on LinkedIn, expressing disappointment with IndiGo's response
The incident occurred on a flight from Mumbai to Delhi
IndiGo has not offered compensation to Arora
- Who
- Ritika Arora and IndiGo airline
- What
- Arora alleges stolen luggage on IndiGo flight, airline denies claims
- When
- Recently
- Where
- On a flight from Mumbai to Delhi
- Why
- Arora believes her luggage was stolen, IndiGo denies responsibility
Passenger's View
IndiGo's View
Luggage Condition
Passenger's View
Cut open and damaged
IndiGo's View
No indication of pilferage
- Flight Route
- Mumbai to Delhi
- Affected Luggage
- Two checked-in suitcases
- Estimated Value of Stolen Items
- Rs 40,000
- Arora's Platform for Claim
- IndiGo's Response
- Conducted investigation, found no evidence of theft
