Archive · 26 Jul 2025
Mangaluru Airport Awarded Level 4 Customer Experience
Mangaluru Airport is getting better at making passengers happy!
They got a Level 4 award from ACI, showing they are doing great.
This award is for customer service.
The airport added new features such as apps and better Wi-Fi, making it easier and quicker for people to travel.
The airport's aim is to keep making things even better, aiming for Level 5!
Mangaluru International Airport earned Level 4 accreditation from ACI.
The accreditation is for Airport Customer Experience.
The accreditation is valid for one year from July 16, 2025.
The airport achieved Level 3 in February 2024.
Digital innovations improved passenger experience and operational efficiency.
- Who
- Mangaluru International Airport.
- What
- Mangaluru International Airport earned Level 4 accreditation for customer experience.
- When
- July 16, 2025, valid for one year.
- Where
- Mangaluru International Airport.
- Why
- To enhance customer experience.
- Airport
- Mangaluru International Airport
- Accreditation Level
- Level 4
- Awarding Body
- Airports Council International (ACI)
- Accreditation Validity
- One year from July 16, 2025
- Previous Level
- Level 3 (February 2024)
