Archive · 2 Sep 2025
Niva Bupa Denies Claim Denial, Cites Ongoing Discussions
A person named Chandra Kumar Jain, who has a health insurance policy with Niva Bupa, was claimed to have been denied a payment for his medical treatment.
This claim appeared on social media and quickly gained traction.
However, Niva Bupa has responded by calling the allegation false.
They stated they have already paid out some money and approved a large amount.
They explained that the hospital requested more money than initially planned.
The insurance company says the original amount is still approved and they are discussing the extra charges with the hospital before making a final decision.
The company is staying in contact with the patient's family.
Niva Bupa responded to allegations of denying a ₹61-lakh cashless claim.
The patient, Chandra Kumar Jain, has Myeloid Leukaemia and a ₹2.40-crore health insurance policy.
The insurance company labeled the social media post as 'baseless'.
₹25 lakh pre-authorization was approved, with ₹22.72 lakh already paid.
The insurance company is in touch with the family and the hospital.
- Who
- Niva Bupa Health Insurance and Chandra Kumar Jain
- What
- Niva Bupa refuted the allegation of denying a ₹61-lakh cashless claim.
- When
- Published on September 2, 2025.
- Where
- Mumbai
- Why
- Niva Bupa stated the claim denial allegation was 'baseless' due to the ongoing process of the patient's treatment and escalating costs.
- Insurance Provider
- Niva Bupa Health Insurance
- Patient
- Chandra Kumar Jain
- Policy Amount
- ₹2.40 crore
- Alleged Claim Denial
- ₹61 lakh
- Patient Condition
- Myeloid Leukaemia
- Hospital
- Sir HN Reliance Foundation Hospital, Mumbai
- Pre-authorization Approved
- ₹25 lakh
- Date
- September 2, 2025