Archive · 5 Jun 2025
Mid-Senior Level Roles Surge in India's GCCs, Report Shows
A new report says that in India, Global Capability Centers (GCCs), which are like company hubs, are changing.
There are fewer entry-level jobs, and more mid-senior roles are available, showing a need for skilled workers in tech like AI.
Companies are paying these workers more.
More people are also expected to work in the office.
A big problem is that many people are thinking about finding new jobs.
Companies need to find ways to keep their skilled workers happy by helping them grow and making the workplace feel good.
Mid-senior level jobs in India's GCCs have surged to 77%, while entry-level roles declined to 22%.
GCCs are offering 12-20% higher compensation than traditional IT services.
Complete work from office roles have significantly grown to 66% in 2025.
About 51% of GCCs in India cite talent retention as their top challenge.
52% of the GCC workforce are actively considering new job opportunities.
- Who
- CIEL HR, GCCs in India
- What
- Evolving talent landscape within India's GCCs, including role shifts, compensation trends, and retention challenges.
- When
- Report released June 5, 2025
- Where
- India, focusing on Global Capability Centers (GCCs).
- Why
- To analyze evolving talent mix and challenges within GCCs.
Challenges
Opportunities
Talent Retention
Challenges
High attrition rates and employee disengagement pose significant challenges.
Opportunities
The shift towards mid-senior roles and increased compensation highlight opportunities for skilled professionals.
- Report Source
- CIEL HR
- Mid-Senior Role Surge
- 77%
- Entry-Level Decline
- 22%
- GCC Compensation Increase
- 12-20% above IT services
- Work from Office Growth
- 66%
- GCCs citing talent retention as a top challenge
- 51%
- Workforce Considering New Jobs
- 52%
- GCCs in India
- 1700+