Archive · 21 Jul 2026
NHAI Introduces Digital Local Toll Pass
The National Highways Authority of India (NHAI) has introduced a new feature called the 'local pass' on the Rajmargyatra Mobile App.
This allows people who live within 20 kilometers of a toll plaza to buy a pass digitally.
This pass lets them travel through the toll plaza as many times as they want in a month.
Before, people had to go to the toll plaza in person to get this pass.
Now, they can do it all online in just a few minutes.
The app uses government digital platforms like DigiLocker and VAHAN to check if someone is eligible.
This makes the process easier and more accurate.
NHAI has also added a new help center called 'MargMitra' in the app.
This help center can answer questions, help with problems, and even take complaints in 22 different Indian languages.
People can type or speak their questions, and the app will help them.
The help center can also check things like FASTag status, refunds, and road safety issues.
NHAI is encouraging everyone to use the Rajmargyatra Mobile App to make traveling on National Highways safer and more convenient.
Residents within 20 km of toll plazas can now buy local passes digitally through the Rajmargyatra Mobile App.
The digital process eliminates the need for physical visits to toll plazas and supporting documents.
The first digital local toll pass was introduced at the Mundka – Bakkarwala Toll Plaza in Delhi.
The initiative uses DigiLocker and VAHAN for verified details and GIS-based verification for eligibility.
NHAI has also introduced 'MargMitra' Help Centre, an intelligent digital assistance platform within the Rajmargyatra Mobile App.
- Who
- Residents living within 20 km of toll plazas
- What
- Introduction of a digital local toll pass through the Rajmargyatra Mobile App
- When
- Announced on July 20
- Where
- First introduced at Mundka – Bakkarwala Toll Plaza in Delhi, with plans to roll out to other toll plazas across the country
- Why
- To provide convenience and efficiency in purchasing local passes and to enhance services for National Highway users
Convenience and Efficiency
Privacy Concerns
Digital Process
Convenience and Efficiency
The digital process for purchasing local passes is convenient and efficient, reducing the need for physical visits to toll plazas.
Privacy Concerns
Some users may have concerns about the privacy and security of their personal data being shared with multiple digital platforms.
GIS Verification
Convenience and Efficiency
GIS-based verification ensures transparency and accuracy in establishing eligibility for local passes.
Privacy Concerns
There may be concerns about the accuracy and reliability of GIS data, which could lead to incorrect eligibility determinations.
- Eligibility Radius
- 20 km
- Digital Platforms Used
- DigiLocker, VAHAN
- First Implementation Location
- Mundka – Bakkarwala Toll Plaza, Delhi
- Languages Supported
- 22 Indian languages
- Services Provided by MargMitra
- FASTag recharge, KYC requirements, refund status, annual and local pass services, complaint lodging, and road safety concerns
Sources
Residents living within 20 km of toll plazas can now buy local passes through Rajmargyatra App: NHAI
Residents in 20-km radius of toll plazas can now buy e-pass on Rajmargyatra app
NHAI rolls out digital local toll passes via Rajmargyatra App
Live Within 20 km Of A Toll Plaza? You May Now Qualify For Digital Monthly Pass
NHAI Launches Digital Local Pass To Avoid Long Queues At Toll Plazas: Here's How You Can Get It On RajmargYatra App
