Archive · 24 Aug 2026
Odisha Sets Daily Penalty for Delayed Public Services
Odisha has created a system to help people receive government services on time.
These services include documents such as birth, caste, and native certificates.
Government officers must complete applications within the stated time limit.
If an officer causes a delay, they may have to pay Rs 250 for each day of delay.
The total penalty cannot be more than Rs 5,000.
A computer system will automatically send late applications to a higher officer for review.
If that appeal is not decided within 30 days, it will go to another reviewing authority.
Before a financial penalty is imposed, officials will be allowed to explain the delay.
Odisha will penalize responsible officers Rs 250 per day for delaying notified public services.
The penalty has a maximum limit of Rs 5,000 under the Odisha Right to Public Services Act, 2012.
Services covered include birth, caste, and native certificates, which have prescribed delivery timelines.
The Auto-Appeal System will automatically escalate delayed applications to an appellate authority.
Appeals not resolved within 30 days will be escalated to a revisional authority, which can consider penalties after hearing officials.
- Who
- The Government of Odisha and officers responsible for delivering notified public services; Revenue and Disaster Management Minister Suren Pujari announced the decision.
- What
- A penalty of Rs 250 per day, capped at Rs 5,000, will apply to responsible officers for delays in providing notified public services.
- When
- The announcement was reported on August 24; the Odisha Right to Public Services Act was enacted in 2012, and appeals must be decided within 30 days.
- Where
- Odisha, including applications submitted to the state government.
- Why
- To ensure timely, transparent, system-driven delivery of public services and accountability for delays.
- Daily penalty
- Rs 250 per day for delays attributed to responsible officers
- Penalty ceiling
- Rs 5,000
- Legal framework
- Odisha Right to Public Services Act, 2012
- System introduced
- Auto-Appeal System under a General Administration and Public Grievance Department SOP
- Services mentioned
- Birth, caste, and native certificates
- Appeal deadline
- An appellate authority has 30 days to dispose of an appeal
- Penalty process
- The revisional authority will examine electronic records and give concerned officials an opportunity to be heard