Rapido Faces Backlash Over Traffic Delay Charges

Imagine you're in a Rapido, and you get stuck in traffic.

Now, Rapido is charging extra money if your ride is delayed for more than 10 minutes because of traffic.

People are not happy because traffic isn't their fault, and they feel it's like the company is trying to get more money.

The app tells you about this during the ride, and the charges can add up to some extra fees.

Some users say they were already paying a tip.

Officials are looking into whether this is fair, especially since they are already looking at how Rapido handles tips.

Rapido has not commented on the new charges.