Archive · 6 Jan 2026
IRCTC Western Zone Honors Dining Car Team
The Dining Car team at Mumbai Central, which is part of the IRCTC Western Zone, was given an award for doing a great job.
The team makes sure that the food on trains like the Rajdhani, Vande Bharat, and Shatabdi Express is good and that all passengers, especially important ones, are taken care of.
They also train their staff to keep improving.
Even when trains are delayed, the team works hard to make sure passengers get their food on time.
Gaurav Jha, the Group General Manager, gave them the award to recognize their hard work.
The Dining Car team of Mumbai Central, IRCTC Western Zone, was honored for their outstanding performance.
The team is responsible for maintaining high standards of onboard catering on premium train services.
They monitor food quality, handle VIP requirements, and ensure passenger comfort, even during delays.
The team conducts continuous training programs to enhance service quality.
The award was presented by Gaurav Jha, Group General Manager, IRCTC Western Zone.
- Who
- Dining Car team of Mumbai Central, IRCTC Western Zone
- What
- Felicitated for exemplary performance and dedicated service
- When
- On the Annual Day
- Where
- Mumbai Central
- Why
- For maintaining high standards of onboard catering and passenger comfort
- Organization
- IRCTC Western Zone
- Location
- Mumbai Central
- Awarding Authority
- Gaurav Jha, Group General Manager
- Services Recognized
- Rajdhani, Vande Bharat, Shatabdi Express trains
- Key Responsibilities
- Food quality, VIP handling, passenger comfort
- Training Focus
- Continuous training for catering staff
- Special Note
- Ensures timely catering during delays