Archive · 5 Jan 2026
Mumbai Airport Customs Mandates Body-Worn Cameras for Red Channel
The Customs department at Mumbai Airport has decided that officers in the Red Channel, which is for passengers with special items, must wear body cameras.
These cameras will record all interactions with passengers to make sure everything is fair and clear.
The officers have to turn on the cameras before talking to anyone and turn them off only after they are done.
The recordings will be kept for 90 days unless they are needed for longer for any investigations.
This is to make sure that the Customs officers are doing their jobs properly and to build trust with the public.
Mumbai Airport Customs officers must wear body-worn cameras (BWCs) during baggage clearance in the Red Channel.
The initiative aims to enhance transparency, accountability, and public confidence in Customs administration.
A Standard Operating Procedure (SOP) has been issued for uniform compliance across all international airports.
BWCs must be activated before any interaction with passengers and deactivated only after the interaction is complete.
Recordings will be retained for 90 days unless required for longer for inquiry, investigation, or judicial proceedings.
- Who
- Mumbai Airport Customs officers
- What
- Mandated to wear body-worn cameras (BWCs) for baggage clearance in the Red Channel
- When
- Effective immediately, with a Standard Operating Procedure (SOP) issued for compliance
- Where
- Mumbai International Airport, specifically the Red Channel for passengers with dutiable or restricted goods
- Why
- To enhance transparency, accountability, and public confidence in Customs administration
- Location
- Mumbai International Airport
- Affected Channel
- Red Channel
- Purpose
- Enhance transparency and accountability
- Recording Duration
- 90 days (unless required longer)
- Activation
- Before interaction, deactivated after completion