Archive · 2 Sep 2025

Dubai Issues New Rules for Online Food Delivery Sector

Dubai Issues New Rules for Online Food Delivery Sector

Dubai is making new rules for food delivery apps.

The rules say the apps have to be clear about how much things cost, and they can't add extra fees that weren't shown before.

Restaurants can now end their contracts if they don't like the app's rules.

Also, the apps can't favor their own delivery services.

If food is late because of a problem outside the restaurant's control, like a delivery delay, the customer won't have to pay extra.

These changes aim to protect both restaurants and customers, as online food delivery is a fast-growing business in Dubai.

Sources