Archive · 1 Jul 2025
GHMC to Launch WhatsApp Services for Citizens
The Greater Hyderabad Municipal Corporation (GHMC) is starting a new way to help citizens.
They will use WhatsApp to send messages about paying taxes and other fees.
People can get reminders and pay easily through their phones using different methods like cards or UPI.
GHMC will also send bills and official notices via WhatsApp.
A company will be hired to set up and manage the WhatsApp account.
This is designed to make things easier for everyone and to improve how the city collects money.
GHMC is launching a WhatsApp Business platform for citizen services.
The platform will integrate with property tax and trade license systems.
Citizens can receive payment links, reminders, bills, and notices via WhatsApp.
It will support multiple payment modes like UPI, cards, and net banking.
A private agency will manage the WhatsApp Business Account.
- Who
- The Greater Hyderabad Municipal Corporation (GHMC) and its citizens.
- What
- GHMC is launching a WhatsApp Business platform.
- When
- No specific date mentioned, but the launch is planned.
- Where
- Hyderabad, India.
- Why
- To enhance citizen communication, service delivery, digital payment collection, and improve service efficiency.
- Organization
- Greater Hyderabad Municipal Corporation (GHMC)
- Platform
- WhatsApp Business
- Purpose
- Citizen communication and digital services
- Services
- Payment links, reminders, bills, receipts, and notices
- Payment Methods
- UPI, cards, net banking, and digital wallets
- Management
- Private agency selected through a tender process