Archive · 10 Jan 2026
CCPA penalizes 27 restaurants for mandatory service charges
The Central Consumer Protection Authority (CCPA) in India has taken action against 27 restaurants for automatically adding a service charge to bills.
This is against the rules set by the CCPA and confirmed by the Delhi High Court.
The CCPA has fined some of these restaurants and told them to give back the service charge to customers.
They also have to change their billing systems.
The CCPA is watching for more complaints and will keep taking action against restaurants that don't follow the rules.
Two of the restaurants that were penalized are Café Blue Bottle and China Gate Restaurant.
CCPA took action against 27 restaurants for mandatory service charges.
Penalties up to ₹50,000 were imposed, and restaurants were directed to refund service charges.
The action follows a Delhi High Court judgment upholding CCPA guidelines on service charges.
Notable restaurants penalized include Café Blue Bottle and China Gate Restaurant.
CCPA is monitoring complaints and will continue strict action against non-compliant restaurants.
- Who
- Central Consumer Protection Authority (CCPA)
- What
- Penalized 27 restaurants for mandatory service charges
- When
- January 10, 2026
- Where
- India
- Why
- To enforce guidelines and protect consumer rights
- Authority
- Central Consumer Protection Authority (CCPA)
- Number of Restaurants
- 27
- Maximum Penalty
- ₹50,000
- Date of Action
- January 10, 2026
- Court
- Delhi High Court
- Guidelines Upheld
- CCPA guidelines on service charge levy
- Notable Restaurants
- Café Blue Bottle, China Gate Restaurant
