Archive · 24 Aug 2026
Claude outage disrupts app, web and services before restoration
Claude stopped working properly for many users today.
People said their prompts produced response errors.
The problems affected the app and the website.
Some users also had trouble logging in or using the API.
Claude Chat made up the largest share of reports on Downdetector.
Claude Code and the Claude app also received many reports.
Anthropic said it found the problem and worked on a fix.
After almost two hours, the company said the issue was resolved and services would return gradually.
Users reported response errors across Claude’s app and website while submitting prompts.
Anthropic said it identified the issue and was working to fix it.
Downdetector reported Claude Chat accounted for 51% of complaints, followed by Claude Code at 27%.
Users also reported problems with login, API access, website availability and performance.
After nearly two hours, Anthropic said the issue was resolved and services would gradually be restored.
- Who
- Anthropic and users of Claude, Claude Code and related services.
- What
- An outage caused response errors and access problems across several Claude services.
- When
- Today; the disruption lasted nearly two hours before Anthropic reported a resolution.
- Where
- Across Claude’s app, website, login system, API and other platform services.
- Why
- Anthropic identified an issue, but the articles do not state its specific cause.
- Affected service
- Claude Chat was the most affected service reported on Downdetector.
- Claude Chat reports
- 51% of reported problems.
- Claude Code reports
- 27% of reported problems.
- Claude app reports
- 14% of reported problems.
- Reported symptoms
- Response errors, website problems, login difficulties, API access issues and performance problems.
- Resolution
- Anthropic said the issue was resolved after nearly two hours and that services would gradually be restored.