Accenture India CHRO Shares Advice for Middle Managers

Middle managers help teams do their work and reach business goals.

Today, they also have to understand technology and changes in how work is done.

Lakshmi Chandrasekharan says they need to make thoughtful decisions and communicate clearly.

They should also show empathy and help people feel confident during change.

New managers need training because being good at an individual job does not automatically prepare someone to manage others.

Managers should balance the needs of the business with employees’ goals and future skills.

They also need to understand AI and help people work with AI tools while using human judgment.

Chandrasekharan says managers should keep learning, try unfamiliar tasks, and be willing to unlearn old habits.