Archive · 23 Sep 2026
FSSAI Takes Action Against Five E-Commerce Platforms Over Violations
India’s food regulator says it has started action against five online shopping platforms.
The companies are Amazon, Swiggy Instamart, BigBasket, Flipkart India and Zepto.
The regulator says some online food listings may have broken food-safety rules.
The concerns include misleading descriptions and claims.
They also include selling or showing prohibited or poisonous food items.
FSSAI has not said which company is linked to each specific concern.
It has not named the products or explained the possible penalties.
Separately, FSSAI proposed red warning labels for packaged foods high in salt, sugar or fat.
FSSAI initiated penal action against Amazon, Swiggy Instamart, BigBasket, Flipkart India and Zepto.
The regulator cited alleged misbranding, misleading claims and the sale or display of prohibited or poisonous food articles.
FSSAI did not specify which allegations applied to each platform or identify the products involved.
The regulator did not disclose the number of cases, potential penalties or whether seller listings, platform-supplied products or both were involved.
FSSAI also proposed one-phase front-of-pack warning labels for packaged foods high in salt, sugar or fat.
- Who
- The Food Safety and Standards Authority of India and the named platforms: Amazon, Swiggy Instamart, BigBasket, Flipkart India and Zepto.
- What
- FSSAI initiated penal action over alleged food-safety and regulatory violations involving online food listings.
- When
- The announcement was made on Wednesday; FSSAI said enforcement had intensified over the past six months.
- Where
- The action concerns online marketplaces, grocery-delivery and quick-commerce platforms; the report is datelined New Delhi.
- Why
- FSSAI cited alleged misbranding, misleading claims and the sale or display of prohibited or poisonous food articles.
- Regulator
- Food Safety and Standards Authority of India (FSSAI)
- Platforms named
- Amazon, Swiggy Instamart, BigBasket, Flipkart India and Zepto
- Allegations cited
- Misbranding, misleading claims, and sale or display of prohibited or poisonous food articles
- Cases disclosed
- FSSAI did not state the number of cases initiated
- Products identified
- The regulator did not identify the products involved
- Enforcement trend
- FSSAI said enforcement against food business operators and e-commerce companies had intensified over the past six months
- Nutrition-label proposal
- FSSAI proposed a single-phase system using red hexagonal warning labels for packaged foods exceeding salt, sugar or fat thresholds
