Archive · 27 Jul 2026
Gurugram Coaching Centre Ordered to Refund Student
A student in Gurugram enrolled in a personality development course at Sanjeev Datta Personality School.
After six months, the school changed the venue of the classes, making it harder for the student to attend.
The student asked for a refund, but the school refused.
The student then went to the District Consumer Commission, which decided that the school had to give back half of the course fee because the venue change caused inconvenience.
The commission also gave the student some extra money for the trouble and the cost of going to court.
The school said the venue change was not as soon as the student claimed, but the commission still ruled in the student's favor.
The District Consumer Commission in Gurugram ordered Sanjeev Datta Personality School to refund 50% of the course fee to a student due to a venue change causing inconvenience.
The student had enrolled in a personality development course in December 2018 and the venue was changed in June 2019.
The commission awarded Rs 15,000 for mental harassment and Rs 11,000 for litigation costs.
The school contested the timing of the venue change but failed to provide evidence to rebut the student's allegations.
The commission found that the venue change caused inconvenience and amounted to a deficiency in service.
- Who
- A student and Sanjeev Datta Personality School in Gurugram
- What
- The District Consumer Commission ordered the coaching centre to refund 50% of the course fee due to a venue change causing inconvenience.
- When
- The venue change occurred on June 21, 2019, and the commission's decision was made on July 13.
- Where
- Gurugram, India
- Why
- The coaching centre changed the venue of the classes, causing inconvenience to the student, and the commission found this to be a deficiency in service.
Student's Perspective
Coaching Centre's Perspective
Timing of Venue Change
Student's Perspective
The venue was changed within a month of admission, causing significant inconvenience.
Coaching Centre's Perspective
The venue was changed approximately six months after admission, as evidenced by a WhatsApp message.
Refund Demand
Student's Perspective
The student sought a full refund due to the inconvenience caused by the venue change.
Coaching Centre's Perspective
The coaching centre contested the refund demand, arguing that the student had already availed half of the course.
- Course Fee
- Rs 77,290
- Refund Amount
- Rs 38,645 (50%)
- Compensation for Mental Harassment
- Rs 15,000
- Litigation Costs
- Rs 11,000
- Date of Admission
- December 24, 2018
- Date of Venue Change
- June 21, 2019
- Commission's Decision Date
- July 13