Archive · 18 Dec 2025
TCS Expands Aviva UK Partnership for 6.5M Policies
Tata Consultancy Services (TCS) is working more with Aviva, a big insurance company in the UK.
They will now manage over 6.5 million insurance policies.
This includes an extra 1.1 million policies.
TCS uses a special digital platform called TCS BaNCSTM to help manage these policies better.
The goal is to make things easier for customers, like letting them do things themselves online.
TCS also plans to create 5,000 new jobs in the UK.
They had a big contract with Aviva worth $2.5 billion.
But TCS also had to pay $194 million because of a legal issue with another company.
TCS is also focusing on using AI to improve their services.
TCS expands partnership with Aviva to manage 6.5 million policies, including an additional 1.1 million.
TCS will use its BaNCSTM platform to enhance customer-centric digitisation and service quality.
The partnership aims to improve self-service capabilities and digitally powered service delivery.
TCS committed to creating 5,000 new jobs in the UK over the next three years.
TCS was ordered to pay $194 million in damages for misappropriating trade secrets from DXC.
- Who
- Tata Consultancy Services (TCS) and Aviva
- What
- Expansion of partnership to manage 6.5 million policies
- When
- December 2025
- Where
- United Kingdom
- Why
- To enhance customer-centric digitisation and service quality
- Companies Involved
- Tata Consultancy Services (TCS), Aviva, Diligenta UK
- Policies Covered
- 6.5 million
- Additional Policies Managed
- 1.1 million
- Contract Duration
- 15 years
- Contract Value
- $2.5 billion
- TCS Job Commitment
- 5,000 new jobs in the UK over three years
- Platform Used
- TCS BaNCSTM
- Damages Paid by TCS
- $194 million
