Archive · 22 Jun 2025
SpiceJet Ordered to Pay for Faulty Ticket, Exam Miss
A senior citizen booked a flight with SpiceJet, but his return flight was canceled.
The airline booked a new flight, but the ticket was incorrect, causing him to miss an important exam.
The court ruled the airline was negligent and ordered them to pay him money because they caused him unnecessary stress and problems.
SpiceJet was ordered to pay Rs 25,000 to a senior citizen due to an incorrect ticket.
The incident occurred in December 2020 when the passenger's return flight was canceled.
The airline arranged an alternate route with a flawed booking, causing the passenger to miss his exam.
The consumer forum cited negligence and deficiency in service by SpiceJet.
The airline was also directed to pay Rs 5,000 for litigation expenses.
- Who
- A consumer court ruled against SpiceJet after a senior citizen was issued an invalid ticket.
- What
- A consumer court ordered SpiceJet to pay a senior citizen for issuing an incorrect flight ticket.
- When
- The incident took place in December 2020. The court order was issued on June 17.
- Where
- Mumbai, India
- Why
- The airline's error in issuing an incorrect ticket led to the passenger missing his exam and experiencing mental stress.
- Airline
- SpiceJet
- Fine Amount
- Rs 25,000
- Litigation Cost
- Rs 5,000
- Incident Date
- December 2020
- Original Route
- Mumbai to Darbhanga
