Archive · 4 Aug 2025
ARCs Shift Focus to Retail Loans Amid Changing Financial Landscape
ARCs, which buy bad loans from banks, are now focusing on helping with loans that individuals can't pay back.
This is happening because companies are paying back their loans more often.
Since people are taking out more loans, they can't always pay them back, which can create a problem for the ARCs that are involved.
ARCs are changing how they work to handle these new types of loans, including changing their employees, and updating their technology.
Recovery from retail loans could result in greater certainty and regularity in terms of cash flows for ARCs.
ARCs are shifting focus to acquiring and resolving stressed retail loans.
This shift is driven by a decline in stressed corporate loans.
Retail NPAs reached ₹1.5 lakh crore as of March 31, 2025, with unsecured lending a key contributor.
ARCs anticipate that stress in unsecured loans may affect secured loans.
ARCs are changing their business models, including manpower, technology, and alliances.
- Who
- ARCs, lenders, borrowers, AARCI, and CRISIL Intelligence.
- What
- ARCs are focusing on acquiring and resolving stressed retail loans.
- When
- Information current as of August 4, 2025.
- Where
- India
- Why
- Due to the decreasing stress in corporate loans and increased stress in the retail lending segment.
Industry Transformation
Industry Transformation
Loan Composition Changes
Industry Transformation
The growth of personal loans has outpaced industrial loans.
Industry Transformation
With personal loans now forming the largest segment of loans.
- Retail NPAs (March 31, 2025)
- ₹1.5 lakh crore
- Large Borrower GNPA (FY2019)
- 14.3%
- Large Borrower GNPA (FY2024)
- 3%
- Unsecured Lending CAGR (FY2020-2025)
- 16.5% (consumer loans), 26.9% (personal loans), 29.1% (credit cards)