IRDAI Proposes Internal Insurance Ombudsman for Claims

Imagine you have a problem with your insurance company.

Instead of going straight to a special outside helper, the insurance company will have its own internal helper, like a referee, to sort things out first.

This new idea comes from the IRDAI, which is like the boss of insurance companies.

They want these internal helpers to be fair and make sure problems get solved quickly.

It's for when you have a complaint that hasn't been resolved yet.

The goal is to make sure your insurance problems get fixed fairly.

This will all be decided by a new set of rules that are being prepared.