Archive · 4 Jan 2026
GHMC to Introduce AI Chatbot for Citizen Services
The Greater Hyderabad Municipal Corporation (GHMC) is adding a smart chatbot to its website.
This chatbot can understand and speak multiple languages like Telugu, Hindi, Urdu, and English.
People can talk to it to report problems, get permits, or ask for certificates.
The chatbot will also help fill out forms automatically.
It works on phones, tablets, and computers.
This makes it easier for everyone, including those who are not very familiar with computers, to use government services.
It will also help government workers by doing some of their tasks automatically.
GHMC is introducing an AI-powered multilingual chatbot on its website.
The chatbot supports voice and text queries in Telugu, Hindi, Urdu, and English.
It can assist with grievance reporting, building permits, and certificate services.
The chatbot reduces manual effort and improves accessibility for citizens.
It integrates seamlessly with GHMC's website forms and systems.
- Who
- Greater Hyderabad Municipal Corporation (GHMC)
- What
- Introducing an AI-powered multilingual chatbot for citizen services
- When
- Not specified
- Where
- Hyderabad
- Why
- To address citizen grievances, improve accessibility, and reduce staff workload
- Organization
- Greater Hyderabad Municipal Corporation (GHMC)
- Feature
- AI-powered multilingual chatbot
- Languages Supported
- Telugu, Hindi, Urdu, English
- Accessibility
- Mobile, tablet, computer
- Services
- Grievance reporting, building permits, birth/death certificates
- Benefits
- Reduces manual effort, improves accessibility, increases transparency
- Technology
- Speech-to-text, text-to-speech, automated form filling