Archive · 20 Jul 2026
Andhra Pradesh Launches QR Code Feedback System
The Andhra Pradesh Government is introducing a new system called the Citizen Feedback QR Code System (CFQRCS) to get direct feedback from citizens about how their problems are being solved.
This system will be used every Monday during the Public Grievance Redressal System (PGRS) sessions.
Citizens can scan a QR code to share their views on how well their issues were resolved.
The government will use this feedback to improve services and fix any problems.
The QR codes will be available at government offices and public grievance hubs, and the government will also promote them on social media to make sure everyone knows about them.
Andhra Pradesh Government launches Citizen Feedback QR Code System (CFQRCS) for grievance redressal.
System to be implemented district-wide starting this Monday.
QR codes will be displayed at government offices and public grievance hubs.
Feedback will be monitored by the Chief Grievance Officer in the Chief Minister’s Office (CMO).
Government aims to use feedback to improve public services and identify systemic issues.
- Who
- Andhra Pradesh Government
- What
- Launch of the Citizen Feedback QR Code System (CFQRCS)
- When
- This Monday
- Where
- Andhra Pradesh, India
- Why
- To promote good governance, transparency, and accountability in public service delivery
Government Perspective
Citizen Perspective
System Implementation
Government Perspective
The government believes the QR Code system will enhance transparency and accountability in grievance redressal.
Citizen Perspective
Citizens may have concerns about the ease of use and effectiveness of the QR Code system.
Data Utilization
Government Perspective
The government aims to use the feedback to improve public services and identify systemic issues.
Citizen Perspective
Citizens hope that their feedback will lead to tangible improvements in service delivery.
- Initiative Name
- Citizen Feedback QR Code System (CFQRCS)
- Launch Date
- This Monday
- Monitoring Authority
- Chief Grievance Officer, Chief Minister’s Office (CMO)
- Feedback Collection
- Through QR codes displayed at government offices and public grievance hubs
- Promotion Channels
- Official WhatsApp groups and social media platforms