Archive · 23 Nov 2025
Calcutta High Court Orders Banks to Report on Regional Language Use
The Calcutta High Court told banks to say how they're using the Bengali language in their West Bengal branches.
Some banks have already said they're using English, Hindi, and Bengali.
The court will check again in December to see if all banks are following the rules.
Calcutta High Court directed banks to file reports on using regional language Bengali in West Bengal branches
The order follows a petition by 'Bangla Pokkho Charitable Trust' seeking compliance with an RBI circular
Some banks, like SBI, have already filed reports on using English, Hindi, and Bengali
The matter will be heard again in the first week of December
RBI advised banks in 2014 to use trilingual languages for customer service materials
- Who
- Calcutta High Court, banks, 'Bangla Pokkho Charitable Trust'
- What
- Ordered banks to report on use of Bengali language in West Bengal branches
- When
- Order given, matter to be heard again in the first week of December
- Where
- Calcutta High Court, West Bengal branches of banks
- Why
- To ensure banking services are accessible to the local population
Banks' Compliance
NGO's Stance
Use of Bengali Language
Banks' Compliance
Some banks have complied with the RBI circular and use Bengali in their West Bengal branches
NGO's Stance
NGO 'Bangla Pokkho Charitable Trust' wants all banks to use Bengali in their West Bengal branches
- RBI Circular Date
- July 1, 2014
- Languages Required
- English, Hindi, and regional language (Bengali in West Bengal)
- Materials to be Trilingual
- Printed customer service materials, indicator boards