Archive · 29 Sep 2026
Indian Platform Separates Harm Detection From Human Review and Appeals
ZKTOR is an online platform developed by Softa Technologies.
It uses a system called VDL to look for possible harmful content.
People in separate grievance teams then decide what action to take.
Users can be told why a restriction happened and can appeal it.
The platform says it gives users controls over who can see, comment on or reshare their content.
It also uses encryption and limits access to private information.
Softa reported more than one million users during a 10-month public beta in four countries.
However, the materials describe planned procedures and company claims, not independently measured safety results.
ZKTOR says its VDL system detects sexual-content, impersonation and child-safety risks, while separate grievance wings make decisions.
General Grievance and Women and Children Wings conduct local-language reviews, provide reasons and notifications, and handle appeals.
Softa Technologies says its privacy controls include audience-limited sharing, encrypted communications and a No URL Media Architecture aimed at reducing scraping and deepfake abuse.
The platform reported more than one million users during a 10-month public beta across India, Nepal, Bangladesh and Sri Lanka, though this was not a daily-active-user figure.
Softa says it has no behavioral tracking or pushed algorithms, while its five-year plans include operations in more than 200 Indian districts and over 5,000 employment opportunities.
- Who
- Softa Technologies, its founder and CEO Sunil Kumar Singh, and users of the ZKTOR platform.
- What
- ZKTOR is separating automated risk detection from human content decisions, grievance handling and appeals.
- When
- The company reported more than one million users during a 10-month mass public beta; SNDESH and KHOZU were introduced at a briefing.
- Where
- The beta covered India, Nepal, Bangladesh and Sri Lanka; Softa also lists operations in Finland, the United States, Nepal, Bangladesh and Sri Lanka.
- Why
- The design aims to identify harmful content, protect privacy, provide human review and let users challenge restrictions.
- Platform
- ZKTOR
- Developer
- Softa Technologies
- Risk detection
- VDL flags sexual-content, impersonation and child-safety risks.
- Decision-making
- General Grievance and Women and Children Wings conduct reviews and handle appeals.
- Reported reach
- More than one million users during 10 months of public beta across four countries.
- Privacy model
- Softa says it uses zero behavioral tracking, no pushed algorithms, encryption and restricted operator access.
- Creator terms
- Creators receive 70% of applicable content-attributable income; earnings are not guaranteed.