Archive · 29 Jul 2026
Bengaluru Restaurants Threaten Swiggy, Zomato Boycott Over Deductions
Restaurant owners in Bengaluru are upset with Swiggy because they say the food delivery app takes too much money from their sales.
They want Swiggy to stop taking money automatically when customers complain, to not offer discounts without asking them, and to be more open about how much they charge for ads and payments.
They also want a special person from Swiggy to help each restaurant.
If Swiggy doesn't agree to these changes by August 15, the restaurants might stop using Swiggy and even Zomato.
They say that after Swiggy takes its cut, they are left with much less money than they should be.
The restaurant owners' groups are working together to make sure their voices are heard.
Bengaluru restaurant owners threaten to boycott Swiggy if demands are not met by August 15.
Key demands include fair partnership, no automatic deductions, and greater transparency in charges.
Restaurant owners claim excessive commissions and deductions are causing financial losses.
Associations involved include Bengaluru Hotel Association, Karnataka Hotel Association, and National Restaurant & Bar Association.
If demands are not met, restaurants may also withdraw from Zomato.
- Who
- Bengaluru restaurant owners and Swiggy
- What
- Threat to boycott Swiggy over excessive commissions and deductions
- When
- August 15 deadline for Swiggy to address demands
- Where
- Bengaluru, India
- Why
- Restaurant owners claim excessive commissions and deductions are causing financial losses
Restaurant Owners
Swiggy
Commission and Deductions
Restaurant Owners
Restaurant owners claim excessive commissions, discounts, and unscientific deductions are causing heavy financial losses.
Swiggy
Swiggy's perspective on deductions is not explicitly stated in the articles.
Discounts
Restaurant Owners
Restaurant owners demand that Swiggy should not offer discounts without their consent.
Swiggy
Swiggy's stance on this issue is not explicitly stated in the articles.
Transparency
Restaurant Owners
Restaurant owners seek greater transparency in advertisement charges and payment gateway fees.
Swiggy
Swiggy's response to the demand for transparency is not explicitly stated in the articles.
- Date of Boycott Threat
- August 15
- Key Demands
- Fair partnership, no automatic deductions, detailed settlement reports, end to one-sided agreement terms, dedicated relationship managers
- Associations Involved
- Bengaluru Hotel Association, Karnataka Hotel Association, National Restaurant & Bar Association
- Alleged Financial Loss
- Restaurants claim to be left with Rs 40,000 after generating business worth Rs 1 lakh
- Potential Impact
- Citywide shutdown of restaurants if demands are not met
