Archive · 2 Nov 2025
Urban Company Reports Wider Q2 Loss Amid Investment in New Vertical
Urban Company, a company that connects people with home services, lost more money than expected in the last three months.
This happened because they are spending a lot of money to start a new service called Insta Help, which focuses on daily cleaning.
While this new service is costing them money now, other parts of their business, like their main services in India and their smart home products, are doing well and making money.
The company's total sales went up by 37%.
Even though they lost money overall, they have a lot of cash in the bank.
They plan to keep investing in Insta Help because they believe it will be important for their future growth, even if it means they will continue to lose money in the short term.
Urban Company reported a net loss of Rs 59.3 crore for the second quarter of FY26.
This loss is largely attributed to significant upfront investments in scaling the new 'Insta Help' daily housekeeping vertical.
Consolidated revenue from operations increased by 37% year-on-year to Rs 380 crore.
Adjusted EBITDA turned negative at Rs 35 crore due to an EBITDA loss of Rs 44 crore from the Insta Help segment.
The company's core India and international businesses remain profitable, and cash reserves increased to Rs 2,136 crore.
- Who
- Urban Company
- What
- Reported a net loss of Rs 59.3 crore for Q2 FY26, a wider loss compared to the previous quarter and the same quarter last year.
- When
- July-September quarter (Q2 FY26)
- Where
- Gurugram-headquartered
- Why
- Substantial upfront investments and spending on scaling the new 'Insta Help' daily housekeeping vertical led to increased operating expenses and an adjusted EBITDA loss.
- Net Loss Q2 FY26
- Rs 59.3 crore
- Previous Quarter Profit
- Rs 6.9 crore
- Same Quarter Last Year Loss
- Rs 1.82 crore
- Consolidated Revenue from Operations
- Rs 380 crore (up 37% YoY)
- Total Expenses
- Rs 462 crore
- Adjusted EBITDA
- Rs -35 crore (vs. Rs 21 crore profit in Q1)
- Insta Help EBITDA Loss
- Rs 44 crore
- Cash and Equivalents
- Rs 2,136 crore
