NHCX Aims to Reduce Insurer-Hospital Friction

The National Health Claims Exchange (NHCX) is a digital platform that brings together health insurers and hospitals to make insurance claims faster and more transparent.

Tapan Singhel, the head of Bajaj General Insurance, says that while all insurers are on the NHCX, hospitals are joining slowly.

Once more hospitals join, the system will make it easier for people to get cashless treatment and reduce disputes over billing.

Medical costs are rising quickly, so having additional insurance coverage like riders and super top-ups can help people afford healthcare.

The insurance industry is also seeing new trends like digital platforms and AI to make buying and managing insurance easier.