Archive · 29 Sep 2025
iPhone 17 Users Report AI Issues
Some iPhone 17 and Air users are having trouble with Apple's new AI features.
These features, like smart suggestions and Genmoji, aren't working for some people.
When they try to use the features, their phones are telling them to download them again.
The problems do not affect all users but have been reported by a number of customers.
Some iPhone 17 and Air users report Apple Intelligence issues.
Users cannot use features like smart suggestions and Genmoji.
The bug affects multiple iPhone 17 models and the Air.
Affected users are prompted to download the features again.
Complaints are posted on Apple forums.
- Who
- iPhone 17 users
- What
- Experiencing issues with Apple Intelligence features
- When
- A few weeks after the iPhone 17 launch
- Where
- N/A
- Why
- Unspecified Apple Intelligence bug
Affected Users
Apple
Feature Availability
Affected Users
AI features are not working.
Apple
N/A
- Issue
- Apple Intelligence features not working
- Affected Devices
- iPhone 17 and iPhone Air
- Affected Features
- Smart suggestions, contextual insights, Genmoji, and Image Playground
- User Complaint
- System prompts to download again
Sources
iPhone 17 users report Apple Intelligence suddenly stopped working; Apple reportedly working on a fix
Apple Intelligence Bug Hits Some iPhone 17 Models, Fix Rolling Out Soon: All You Need To Know
Apple Finds Fix for “Scratchgate” on iPhone 17 Pro, Pro Max, and iPhone Air
iPhone 17 Users Facing Apple AI Issues, Company Promises Fix With New Update
