Archive · 28 Sep 2026
Workday’s Sana Learn Targets Five Business Learning Outcomes
Sana Learn is a Workday tool that helps companies teach employees and customers.
It puts several learning features in one platform instead of using separate tools.
Different teams can use it for compliance, sales, customer help, leadership training and onboarding.
The platform uses artificial intelligence to create lessons, answer questions and personalize learning.
It can also automatically assign lessons when people join a company or change jobs.
Companies using it reported improvements such as higher course completion and faster onboarding.
One customer said support requests fell by 84% after improving customer and partner education.
Workday says the platform is designed to provide useful business results while protecting sensitive information.
Sana Learn combines a learning management system, authoring tools and a virtual classroom in one AI-native platform.
The platform targets compliance, sales enablement, customer education, leadership development and employee onboarding.
Customers report results including 98% compliance-training completion, three-times-higher seasonal-campaign sales and an 84% drop in customer support.
For onboarding, customers report 75% less administration, 100% completion in more than 30 languages and a 62% reduction in new-hire ramp-up time.
Sana Learn includes AI-assisted authoring, adaptive learning, AI search, automated administration and enterprise security controls.
- Who
- Workday and organizations using its Sana Learn platform; Sunil Jose, President of Workday in India, provided comments.
- What
- Workday presented Sana Learn as an AI-native learning platform combining learning management, content authoring and virtual classroom tools.
- When
- The articles do not specify when the platform or reported customer results were introduced.
- Where
- The article discusses enterprise use generally and identifies Sunil Jose as President of Workday, India; no specific deployment location is given.
- Why
- The platform is intended to connect learning with business outcomes such as compliance, sales readiness, customer support, leadership development and faster onboarding.
- Platform
- Sana Learn combines a learning management system, authoring tools and a virtual classroom.
- Primary uses
- Compliance, sales enablement, customer education, leadership development and onboarding.
- Compliance result
- Customers report a 98% completion rate for compliance training.
- Sales result
- One customer reports sales three times higher after creating a targeted course for a seasonal campaign.
- Customer support result
- One customer reports an 84% decrease in customer support through customer and partner education.
- Onboarding result
- Customers report a 75% decrease in administration and a 62% decrease in new-hire ramp-up time.
- Security
- Sana Learn is described as ISO 27001 certified, covered by SOC 2 Type I and II reports, GDPR compliant, and encrypted using AES-256 at rest and TLS 1.2 or higher in transit.