Archive · 19 Sep 2025
Mercedes-Benz Ordered to Pay ₹1.78 Crore for Defective Car
A man in Delhi bought a new Mercedes-Benz car but found it had many problems shortly after.
These problems included a bad tire, stopping suddenly, sensor failures, and a noisy air conditioner.
Despite multiple visits to the workshop, the issues continued.
The court agreed the car had manufacturing defects and ordered Mercedes-Benz to pay the man money to cover the car's cost, taxes, loan interest, and also for the trouble and court costs.
Mercedes-Benz was ordered to pay ₹1.78 crore to a customer for a defective car.
The customer purchased a Mercedes-Benz EQS580 in November 2022.
Problems with the car arose within six months of purchase.
Mercedes-Benz argued against the claim but was rejected by the Commission.
The compensation includes the car's cost, taxes, loan interest, and additional amounts for mental anguish and litigation costs.
- Who
- Delhi man Gurvinder Khurana and Mercedes-Benz India Pvt Ltd
- What
- Mercedes-Benz was ordered to pay compensation for a defective car
- When
- The order was issued on September 12.
- Where
- Delhi, India
- Why
- Due to manufacturing defects in the Mercedes-Benz EQS580
- Defendant
- Mercedes-Benz India Pvt Ltd
- Plaintiff
- Gurvinder Khurana
- Car Model
- Mercedes-Benz EQS580
- Original Price
- ₹1.55 crore
- Compensation
- ₹1.78 crore
- Date of Purchase
- November 2022
- Issue
- Manufacturing defect