Archive · 16 Aug 2026
Mangaluru KFC Outlet Sealed After Stale Chicken Complaint
A person ordered fried chicken from a restaurant called KFC using the internet.
When the chicken arrived, it looked old and smelled bad.
The person told food safety officials about the problem.
Officials went to the KFC restaurant in the city of Mangaluru to check things.
They looked inside the kitchen, the storeroom, the cold storage and the freezers.
They also closed a storage building connected to the restaurant.
They took samples of the chicken and the cooking oil and sent them to a laboratory for testing.
One report said the cooking oil was past its expiry date.
The test results will help officials decide what to do next.
Food safety officials have also been checking many other restaurants, hotels and even a hospital across Karnataka to make sure food is safe for people.
Food safety officials conducted a surprise inspection of a KFC outlet at City Centre mall on KS Rao Road in Mangaluru after a customer complained that an online order contained spoiled, foul-smelling chicken.
The customer said a Chicken Peri Peri Leg ordered online appeared stale and had an unpleasant, foul taste.
Officials examined the kitchen, storeroom, cold storage and deep freezers, checked fried chicken prepared for sale, and sealed a godown associated with the outlet.
Samples of chicken and cooking oil were sent for laboratory testing, and one report said officials found the outlet was reportedly using expired cooking oil.
Further legal and administrative action will be determined after laboratory findings, as the inspection is part of wider food safety checks across Karnataka covering Mysuru hotels, resorts in Mysuru and Nanjangud, a Bengaluru hospital, and luxury hotels Four Seasons and Shangri-La.
- Who
- Food safety officials from the Food Safety Department (Food Safety and Drug Administration Department) and a customer who complained about a KFC outlet in Mangaluru.
- What
- A surprise inspection of a KFC outlet at City Centre mall on KS Rao Road, Mangaluru, after a complaint about spoiled, stale and foul-smelling chicken in an online order; the outlet's godown was sealed and samples of chicken and cooking oil were sent for laboratory testing.
- When
- Date not specified; the inspection came amid ongoing food safety checks across Karnataka in recent days, with luxury hotel inspections in Bengaluru last week.
- Where
- KFC outlet at City Centre mall on KS Rao Road, in the Hampankatta area of Mangaluru, Karnataka.
- Why
- A customer alleged that a Chicken Peri Peri Leg supplied in an online order appeared stale, spoiled and foul-smelling.
Consumer Protection
Business Operations
Food Safety Enforcement
Consumer Protection
Stringent inspections and sealing of outlets are necessary to protect public health and hold violators accountable.
Business Operations
Rapid closures and raids may unfairly penalize businesses before laboratory results confirm any violation.
- Outlet
- KFC, City Centre mall, KS Rao Road, Mangaluru
- Complained item
- Chicken Peri Peri Leg ordered online
- Customer allegation
- Chicken appeared stale, spoiled and foul-smelling
- Areas inspected
- Kitchen, storeroom, cold storage and deep freezers
- Action taken
- Godown sealed; chicken and cooking oil samples sent for laboratory testing
- Additional report
- Outlet reportedly using expired cooking oil
- Next step
- Legal and administrative action pending official laboratory findings
- Wider context
- Checks across Karnataka covering hotels in Mysuru, resorts in Mysuru and Nanjangud, a private hospital in Bengaluru, and luxury hotels Four Seasons and Shangri-La
Sources
KFC Mangaluru outlet sealed after complaint of spoiled and foul smelling chicken
KFC Outlet Sealed In Mangaluru After Customer Complains Of Stale Chicken
Officials Inspect Mangaluru Eatery After Stale Chicken Complaint
