Archive · 6 Oct 2026
India’s eSanjeevani Crosses 50 Crore Teleconsultations
eSanjeevani is India’s service for talking to healthcare providers online.
By September 15, 2026, it had recorded more than 50 crore consultations.
People can use it in 15 languages, and it handles about 2.5 to 3 lakh consultations each day.
Women made up 57.14% of its users, and many older people used it too.
The service connects with India’s emergency response system.
It also uses an AI tool to support healthcare providers during consultations.
Patients can get some specialist consultations from home through AIIMS Jodhpur, AIIMS Jammu and AIIMS Patna.
These services are intended to make medical help easier to reach, especially for people who would otherwise travel long distances.
eSanjeevani recorded 50,00,92,730 teleconsultations, crossing 50 crore on September 15, 2026, across all 36 states and Union Territories.
The platform supports more than 1.42 lakh Ayushman Arogya Mandir spokes, 19,473 medical hubs, 901 online OPDs and 2,41,923 registered healthcare providers.
It offers services in 15 languages and handles about 2.5–3 lakh consultations daily; its highest single-day total was 6,30,315.
Women accounted for 57.14% of consultations, while people aged 46 and above accounted for 40.15%, including 16.25% aged 60 and above.
Developments include integration with ERSS-112, an AI-powered clinical decision support system and specialist teleconsultations through three AIIMS institutions.
- Who
- India’s National Telemedicine Service, eSanjeevani, its healthcare providers and users.
- What
- The platform recorded 50,00,92,730 teleconsultations and highlighted its reach and service developments.
- When
- It crossed the milestone on September 15, 2026; the government announced it on October 6.
- Where
- Across all 36 Indian states and Union Territories; specialist remote consultations are offered through AIIMS Jodhpur, AIIMS Jammu and AIIMS Patna.
- Why
- To improve access to healthcare and help overcome barriers of distance, geography and access.
Access benefits
Access limitations
Role of telemedicine
Access benefits
The government says eSanjeevani helps overcome distance and access barriers and brings medical support closer to citizens.
Access limitations
The articles provide no critical or opposing assessment of the platform’s effectiveness or limitations.
- Total consultations
- 50,00,92,730 as of the September 15, 2026 milestone
- Daily consultations
- Approximately 2.5–3 lakh
- Highest single-day utilisation
- 6,30,315 consultations
- Languages
- 15, including English and 14 Indian languages
- Platform network
- More than 1.42 lakh Ayushman Arogya Mandir spokes, 19,473 medical hubs and 901 online OPDs
- Registered healthcare providers
- 2,41,923
- Utilisation
- Women: 57.14%; people aged 46 and above: 40.15%, including 16.25% aged 60 and above
- Notable services and integrations
- ERSS-112 integration, an AI-powered Clinical Decision Support System, and specialist OPD consultations through three AIIMS institutions
