Archive · 25 Aug 2026
Responsr Launches AI Inbox Unifying WhatsApp and Email Leads
Responsr is a tool for businesses that talk to customers on WhatsApp and email.
It puts those messages together in one inbox.
This helps workers see when messages belong to the same customer.
Each customer conversation can be given to one specific team member.
The tool also reminds people when they need to follow up.
Managers can see which messages still need answers.
Responsr says its AI can study customer messages and help identify important leads.
The company says businesses used it to close more than 100 deals last month, though these figures come from the company itself.
Bengaluru-based Responsr is now available to businesses through MarkSimpl Innovations Private Limited.
The platform combines WhatsApp and email in one shared inbox and assigns each conversation an owner.
It offers reminders, automated follow-ups, campaign tools, templates, and dashboards for pending work and lost deals.
Responsr says it passes Meta WhatsApp Business Platform fees to customers without adding a markup.
The company says its AI was tested on more than 10,000 customer chats and helped teams close over 100 deals last month.
- Who
- Responsr, a customer-conversation platform founded by Priyanshu Kumar and Abhinav Shukla and operated by MarkSimpl Innovations Private Limited.
- What
- The company made its AI-powered shared inbox available to businesses, combining WhatsApp and email conversations and tracking ownership and follow-ups.
- When
- The launch announcement was dated August 25, 2026.
- Where
- Bengaluru, Karnataka, India.
- Why
- Responsr says it aims to prevent leads and follow-ups from being lost between shared inboxes, separate channels, and unclear team ownership.
- Company
- Responsr, operated by MarkSimpl Innovations Private Limited
- Base
- Bengaluru, Karnataka, India
- Founders
- Priyanshu Kumar and Abhinav Shukla
- Team size
- Ten people, according to the announcement
- Channels
- WhatsApp and email
- Messaging fees
- Responsr says Meta WhatsApp Business Platform charges are passed through with zero markup
- AI testing
- The company says its AI was built and tested on more than 10,000 customer chats
- Reported results
- Responsr says teams using the platform closed more than 100 deals in the previous month