Archive · 11 Aug 2025
Airbnb 'Superhost' Faked Photos, Guest Received Full Refund
A woman rented an Airbnb in New York but left early because it wasn't safe.
The host then said she caused a lot of damage and wanted a lot of money.
The woman said she didn't do it and showed the photos were fake.
Airbnb initially sided with the host, but after the woman showed more proof, they agreed she was right.
Airbnb gave her all her money back and said sorry.
The host got a warning for trying to trick her.
A London woman staying in a NYC Airbnb was falsely accused of causing $16,000 in damages.
The host, a 'Superhost,' claimed damage to various items and provided photographic evidence.
The guest disputed the claims, citing an unsafe environment for early departure.
She presented evidence, including eyewitness testimony, highlighting photo inconsistencies.
Airbnb initially asked the guest to pay over $7,000 but later refunded the full booking amount.
- Who
- A woman from London and an Airbnb 'Superhost'.
- What
- A woman was falsely accused of damaging an Airbnb property.
- When
- Earlier this year.
- Where
- New York City, USA.
- Why
- The host may have been retaliating due to the guest's early departure.
Guest
Host
Damage Claim
Guest
The guest said they were not responsible for the damage and provided evidence to back this up.
Host
The host claimed the guest caused damage and provided photo evidence.
- Location
- New York City, USA
- Initial Damage Claim
- $16,000 (approx. Rs 14 lakh)
- Guest's Response
- Denied all allegations
- Airbnb's Initial Decision
- Asked the guest to pay over $7,000
- Final Outcome
- Full refund of approximately £4,269 (Rs 5.3 lakh)
- Host's Status
- Received a warning from Airbnb