Archive · 9 Oct 2026
KONE Opens First Digital Experience Centre in Pune
KONE has opened a new centre in Pune.
It is the company’s first Digital Experience Centre in India.
Customers can see how technology may help buildings and elevators work better.
The centre shows tools for designing and configuring products.
Visitors can also explore digital services and see information about customer needs and service.
KONE says connectivity, artificial intelligence and data can help customers make decisions.
The company says the centre brings its innovations closer to customers.
It is part of KONE’s digital transformation work.
KONE inaugurated its first Digital Experience Centre in Pune on Friday.
The centre showcases digitalisation, connectivity, AI and data-driven insights for buildings and People Flow.
Visitors can explore design and configuration, product experiences and digital interfaces.
The centre also demonstrates customer lifecycle visibility and real-time service insights.
KONE leaders said the facility aims to bring innovation closer to customers and show technology’s value across a building’s lifecycle.
- Who
- KONE, including President and CEO Philippe Delorme and KONE India Managing Director Amit Gossain.
- What
- KONE inaugurated its first Digital Experience Centre.
- When
- Friday; the report was published on October 9, 2026.
- Where
- Pune, India.
- Why
- To let customers experience KONE’s digital capabilities and demonstrate how technology can create value across a building’s lifecycle.
- Company
- KONE, a manufacturer of elevators and escalators
- Facility
- Digital Experience Centre (DEC)
- Location
- Pune, India
- Industry distinction
- Described by KONE’s CEO as the first of its kind in the elevator and escalator industry in the country
- Featured technologies
- Digitalisation, connectivity, AI and data-driven insights
- Demonstrations
- Design and configuration, product experiences, digital interfaces, customer lifecycle visibility and real-time service insights
- Publication date
- October 9, 2026