Archive · 27 Nov 2025
Swiggy's Bolt Drives Growth, Boosts Retention
Swiggy's Bolt service, which delivers food in 10 minutes, is growing fast.
It now makes up more than 10% of all orders on Swiggy and is available in over 700 cities.
The CEO, Rohit Kapoor, says Bolt is good for keeping customers coming back and doesn't cost extra money—each order is actually profitable.
Restaurants are also changing their menus to fit this quick delivery.
Swiggy aims to grow by 18-20% each year.
The company is also waiting for more details on new labor laws to understand how they will affect the industry.
Swiggy's Bolt service, launched in October 2024, contributes over 10% of the platform's orders.
Bolt is live in over 700 cities in India and is driving higher monthly customer retention.
Restaurants are curating menus to align with the fast delivery proposition of Bolt.
Swiggy aims for a growth guidance of 18-20% year-on-year in Gross Order Value.
Each Bolt order is profitable, and the service is not expected to consume additional cash.
- Who
- Swiggy, Rohit Kapoor (CEO)
- What
- Swiggy's 10-minute food delivery service Bolt is driving growth and higher customer retention
- When
- Launched in October 2024, current status as of November 27, 2025
- Where
- Over 700 cities in India
- Why
- To meet rising demand for quicker deliveries and to bring new consumers with affordability
- Service Name
- Bolt
- Launch Date
- October 2024
- Contribution to Orders
- Over 10%
- Cities Live
- Over 700
- Growth Guidance
- 18-20% year-on-year in Gross Order Value
- CEO
- Rohit Kapoor
- Profitability
- Each Bolt order is profitable
- Customer Retention
- Higher monthly retention for Bolt-acquired consumers