Archive · 13 Jun 2025
Zepto Faces Backlash Over Spoiled Food and License Issues
Someone ordered food from Zepto and got a rotten egg and a watermelon full of worms.
Other people have also had bad experiences with their food.
This is because one of their warehouses didn't store food properly, and the government shut it down.
People are upset because they think Zepto isn't checking to make sure their food is good.
Zepto says they want to fix things.
A customer shared a video showing a rotten egg and worm-infested watermelon received from Zepto.
Zepto faces criticism due to reports of poor storage at its Maharashtra warehouse, leading to license suspension.
The FDA inspected Zepto's warehouses and found violations of the Food Safety and Standards Act.
Customers shared negative experiences, including receiving expiring bread and issues with fruit quality.
Zepto responded to the complaints by stating they take quality seriously and want to address the issues.
- Who
- Zepto, its customers, and the FDA.
- What
- Zepto is facing backlash after a customer received spoiled food, resulting in warehouse license suspensions.
- When
- June 13, 2025
- Where
- Maharashtra, India, and Zepto warehouse locations
- Why
- Customers are complaining about food quality, and the FDA found food safety violations.
Customer Perspective
Zepto Perspective
Customer Satisfaction vs. Company Response
Customer Perspective
Customers are dissatisfied with food quality and the service provided.
Zepto Perspective
Zepto states they take quality seriously and want to make things right.
- Company
- Zepto
- Issue
- Food Quality & Storage
- Warehouse License Suspension Location
- Maharashtra, India
- Regulatory Body
- FDA (Food and Drug Administration)
- Customer Complaints
- Rotten eggs, worm-infested watermelon, and stale bread
- Zepto's Response
- Acknowledged the issue and promised to address concerns.