1 year ago
Salesforce and SNU Partner to Train Students in AI and CRM
Salesforce, a company that makes AI software for businesses, teamed up with Sister Nivedita University (SNU) in India.
They created a special lab to teach students how to use AI and manage customer relationships.
Students will learn about different Salesforce tools through hands-on practice and projects.
The goal is to give students skills they can use in the real world and help them find jobs.
The university also plans to use these tools to improve its own operations.
This project aims to help students be ready for jobs in the digital economy.
Salesforce and Sister Nivedita University (SNU) launched an AI-powered lab.
The initiative aims to train students in Customer Relationship Management (CRM) and AI.
A customized Salesforce curriculum will be introduced across various disciplines.
Students will gain hands-on experience with Salesforce platforms and certifications.
The program aligns with India’s National Education Policy (NEP).
- Who
- Salesforce and Sister Nivedita University (SNU).
- What
- Salesforce and SNU launched an AI-powered lab for AI and CRM training.
- Where
- At Sister Nivedita University (SNU) in Eastern India.
- When
- Not explicitly stated, but recent.
- Why
- To empower students with in-demand skills in CRM and AI, and to align with India's NEP.
Key facts
- Partners
- Salesforce and Sister Nivedita University (SNU)
- Focus
- AI and CRM training
- Location
- Sister Nivedita University, Eastern India
- Curriculum
- Customized Salesforce curriculum
- Goal
- Empower 1,000 students annually with in-demand skills
Quotes
Dr Sanku Bose
Group CEO of Techno India Group and Dean, School of Engineering at SNU
“This isn’t just an upskilling effort.”
telegraphindia.com
“It’s a movement.”
telegraphindia.com
Kamal Kanth
Vice President – Sales, Salesforce India
“This collaboration with Sister Nivedita University is more than a skills initiative; it’s a blueprint for what industry-academia alignment should look like in the age of AI.”
telegraphindia.com
“By embedding real-world CRM and AI capabilities into the curriculum, we’re enabling students to graduate with industry-recognized skills, certifications, and pathways to meaningful careers.”
telegraphindia.com




